customer service
November 15, 2018
Behind every Enterprise employee is a unique career history and personal story. Being able to harness those experiences to connect with customers is a unique skill […]
September 12, 2018
A day in the life of a Contact Center employee involves a telephone, computer and conversations with about 100 customers. Interacting with that many personalities throughout […]
September 10, 2018
Most people love a good Sherlock experience – playing detective, putting TV-learned sleuthing skills to work and solving a mystery. But when the mystery doesn’t present […]
September 6, 2018
Five years teaching + Patience (A passion to serve) = A new career. When Jen S. first entered the workforce, her “customers” consisted of 20 vivacious […]
July 26, 2018
In this interview series, we speak with employees who were nominated by their teams as having a strong entrepreneurial spirit. Entrepreneurship is a key indicator to […]
July 3, 2018
Did you know the Enterprise brand operates on more than 50 military bases throughout the U.S.? In celebration of Independence Day, Bryan S., Director of Federal […]
May 21, 2018
Anyone with kids can attest, traveling with little ones can be stressful. Many parents have a plan of attack to wrestle their kids into car seats […]
April 30, 2018
Lost keys. Misplaced driving glasses. Flat tire on the rental car. Thousands of miles from home. Imagine a scenario where you face all these obstacles. The […]
April 26, 2018
When Arbor Day was founded in 1872, the idea was simple – set aside a special day for tree planting. The Enterprise Rent-A-Car Foundation, of course, […]
April 4, 2018
Puerto Rico Return Agent provides exceptional customer service. Six months ago, Hurricane Maria battered Puerto Rico leaving mass destruction in its path. In the weeks following […]
March 5, 2018
One employee receives accolades for her customer service after record snowfall hits Atlanta. 1968 was a record-setting year in Atlanta. That year the city reported seven […]
February 16, 2018
Travel can be stressful. Lost luggage can send a person into panic-mode. A pending marriage proposal can be downright unnerving. Combine all three? That will get […]
January 11, 2018
How one branch manager helped a customer forget illness and find happiness. Spotlight on Service is a recurring feature in which employees share how they create […]