customer service

February 11, 2020

Enterprising Customer Service – Elijah helps customers get to Grandma’s house

Management Trainee Elijah A. has an approach to customer service that serves him and his customers well: always stay calm, even in the midst of chaos.

January 30, 2020

Behind the scenes with the Miami Enterprise team preparing for Super Bowl LIV

Depending on your team alliance, you might be making last-minute plans for a trip to Miami. For a year, Jason N., Vice President of Rental, and […]

January 21, 2020

Enterprising Customer Service – Getting supplies on the road after Hurricane Dorian

Though hurricane season runs from June to November in Florida, there is no off season for exceptional customer service. On a Friday afternoon shortly before closing […]

January 7, 2020

Top Enterprise Careers Moments of 2019

We’ve had a great year at Enterprise, thanks to the employees at every level who work hard and make us shine every day. No matter how […]

December 17, 2019

Enterprising People – Providing Life-Saving Customer Service

After serving in the United States Army for 21 years, Bill E., Rental Agent in Southwest Florida, typically runs towards chaos instead of away from it. […]

November 20, 2019

Heart and Hustle – Recognizing Enterprise’s Vehicle Service Agents

The backbone of managing a fleet is having hard-working Vehicle Service Agents maintaining the vehicles. The role requires dedication, collaboration and a unique attention to detail. […]

September 10, 2019

Enterprising Customer Service – Creating Positive Experiences, Rain or Shine

After serving in the Marine Corps for five years, the mentality “first to come, last to go” is ingrained in the mind of Mohammed S., Assistant […]

August 15, 2019

Entrepreneurs at Enterprise: Picking up the Stars and Finding Success in Atlanta

Lishers oversees Enterprise’s Atlanta Entertainment Division, which offers commercial and specialty vehicles to Georgia’s film and television production professionals.

Enterprising Interns – Creating Positive Customer Experiences Amidst the Chaos of Heathrow Airport

A customer interaction resulted in a rewarding and memorable experience for both Devonte and the customer.

Enterprising Customer Service: Working to create a better rental experience for the hearing impaired

When one Enterprise customer approached the rental counter, he knew his experience would be challenging. But Cameron, a Management Trainee in South Florida, was determined to make his rental experience different.

Like mother, like daughter – the Enterprise way

Tiara got a lot of things from her mom: Her looks. Her work ethic. Her loyalty to her family. And a lifetime of inspiration. But she’s […]

Enterprise delivers good service and…babies?

A morning meant for refueling trucks turned into an 8-pound labor of love for Katy-Lynn R. and Nick A. While filling up vehicles at a gas […]

Clearing the Boston fog

A recent customer travelling for less than ideal circumstances was “stopped in his tracks during his foggy time” by Andre’s positivity and customer service.