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contact center

September 12, 2018

Customer service, consistency, and the Contact Center

A day in the life of a Contact Center employee involves a telephone, computer and conversations with about 100 customers. Interacting with that many personalities throughout […]
June 5, 2018

Bowled over: Contact Center employee rolls with the best

In early April, Shea B. anxiously laced up a pair of shoes. But not the typical dress shoes you might expect from an Enterprise employee. Rather, […]