Group Car Sales Manager Vince W. is extremely proud of his team in the St. Louis Operating Group for serving customers during this challenging time.
But he’s not the only one who’s impressed. A customer recently purchased a vehicle from Enterprise’s Ladue, Missouri location and described their “wonderful” experience.
According to the customer, “the selection was great, as always – this was our third Enterprise purchase – but the experience was even better. Fast, courteous and all the best practices for social distancing and cleanliness were adhered to. Thanks for all you are doing to support your employees and the St. Louis region throughout this crisis.”
Vince credits Sales Consultant Billy F. and Assistant Sales Manager Patrick W. for their meticulous attention to detail and strict following of new social distancing guidelines and cleanliness processes.
“When the customer arrived, we greeted them outside with gloves and a mask on, while maintaining six feet of distance,” say Billy and Patrick. “We also made sure the car was sanitized prior to the test drive and before final delivery.”
No question it’s a new experience to sell cars in this environment, but Vince believes customers and employees are adapting well to this new normal.
“Our dealerships have put an emphasis on safety, and I’m really impressed with how our team quickly implemented the Complete Clean Car Pledge and social distancing guidelines to ensure the well-being of both our customers and employees.”
Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.
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